NDA, Confidentiality & Client Ownership

Protect Your Clients, Brand and Confidential Information

Trust is essential when an agency brings an external team into client delivery.

JMJ WebPro supports agency and white-label engagements with clear boundaries around confidentiality, client ownership, branding, communication, and access to project information.

Your agency keeps control of the client relationship, pricing, strategy, approvals, and brand. Our team handles the agreed execution without interfering with the relationship you have built.

NDA and client confidentiality protection for white-label agency work

Your Clients
Remain
Your Clients

Your agency owns and manages the relationship with its end clients.

For white-label engagements, your agency continues to control:

  • Client communication
  • Proposals
  • Account management
  • Brand presentation
  • Pricing and margins
  • Strategy
  • Project approvals
  • Commercial decisions

JMJ WebPro focuses on the production and technical work assigned to us.

We do not treat your clients as independent sales opportunities.

NDA-Protected Engagements Own Client Pricing

If your agency requires a Non-Disclosure Agreement, confidentiality terms can be agreed before project execution begins.

Depending on the engagement, an NDA may cover:

Client information

Project briefs

Website credentials

Business information

Internal processes

Design files

Source files

Technical documentation

Commercial information

Development assets

Other confidential materials shared during delivery

The exact confidentiality structure can be aligned with the requirements of the project and your agency.

How
Confidential White-Label Delivery Works

1. Confidentiality Requirements Are Confirmed

Before work begins, your agency tells us what information, branding, communication, and access restrictions apply.

2. Access Is Limited to What Is Needed

Our team receives only the systems, files, credentials, and information required to complete the agreed work.

3. Stays Within the Agreed Boundaries

Design, development, SEO, content, staging, review, and project communication follow the confidentiality structure agreed with your agency.

4. Final Work Returns Through Your Agency

Your agency reviews and presents the completed work to the end client according to its own process.

White-Label Delivery Without JMJ WebPro Branding

When your agency wants JMJ WebPro to remain behind the scenes, project delivery can be structured without visible JMJ WebPro branding.

Depending on the engagement, this may apply to:

Content

eCommerce projects

Website development

Staging environments

Landing pages

Project documentation

Figma designs

Technical deliverables

SEO execution

Final handoff materials

Your agency decides how the completed work is presented to its client.

We Do Not Contact Your Client Without Approval

For most white-label engagements, communication stays between your agency and JMJ WebPro.

We do not independently contact your end client.

If direct technical participation would help a project, your agency decides whether that involvement is appropriate.

You may choose to:

  • Keep us completely behind the scenes
  • Have us communicate through your agency’s systems
  • Include us in a technical meeting
  • Allow limited technical contact under agreed conditions
  • Ask us to answer specific development questions

Your agency remains in control of that decision.

Controlled Access to Client Websites and Systems

Website projects often require access to external systems.
Depending on the work, this may include:

WordPress

Shopify

Webflow

Wix Studio

Hosting accounts

Domain settings

Analytics

Plugins and applications

Staging environments

Project management systems

Access should be limited to what is necessary to complete the agreed tasks.

Where practical, project-specific user accounts can be used instead of sharing unrestricted master credentials.

Once the engagement or relevant task is completed, access can be reviewed according to your agency’s normal security process.

Your Pricing and Margins
Stay Private

Your agency determines what it charges its own clients.

JMJ WebPro’s pricing relationship is with your agency for the agreed work.

Your agency continues to control:

  • Client pricing
  • Markup
  • Packages
  • Retainers
  • Proposals
  • Payment terms with the client
  • Commercial positioning

You do not need to disclose what your client is paying unless you choose to share that information because it is relevant to the project.

Confidentiality
Across the Full Project Lifecycle

Requirements

Project briefs, client details, technical notes, business information, and internal instructions.

Review

Agency feedback, client revisions, approval notes, and internal discussions.

Production

Designs, development work, staging environments, content, code, and technical assets.

Delivery

Launch information, final files, documentation, website access, and handoff materials.

This creates a consistent confidentiality structure from the first brief through final delivery.

Clear Boundaries
Make
Collaboration Easier

Confidentiality should protect the agency relationship without making everyday project work unnecessarily difficult.

Before execution begins, we can establish:

  • Main communication contacts
  • How JMJ WebPro should be identified internally
  • Systems JMJ WebPro may access
  • Branding requirements
  • How credentials should be shared
  • File-sharing expectations
  • How credentials should be shared
  • Final delivery responsibilities

Once those boundaries are clear, both teams can focus on getting the work completed.

Explore Our Agency Partnership Options

White-Label
Fulfillment Partner

Add confidential production capacity while keeping your agency brand and client relationship in front.

How
We Work

See how responsibilities and confidentiality requirements fit into the broader agency workflow.

Delivery
Process

Understand how confidential projects move from requirements through review and final handoff.

Communication
& Tools

See how communication boundaries and collaboration systems are established.

Dedicated
Development Teams

Add consistent technical capacity while keeping client relationships under agency control.

Ongoing Monthly
Execution

Get recurring white-label production support across multiple client accounts.

Overflow &
Deadline Support

Add temporary capacity without changing your client-facing relationship.

Pricing & Engagement
Models

Understand how agency pricing and engagement structures can remain separate from your end-client pricing.

Need a Confidential Delivery Partner Behind Your Agency?

Tell us what your agency needs help delivering and any NDA, branding, communication, or client-access requirements that are important to the engagement.

We will review your requirements and establish the appropriate working boundaries before execution begins.